Legal | Razer - Terms & Condition

All orders over CA$109 will enjoy free standard shipping to Canada.

1. TERMS; ACCEPTANCE
Welcome to Razer. These General Terms of Use ("Terms") are offered to you by Razer Inc. and its affiliates ("Razer") and govern your use as a visitor to www.razer.com and/ or other websites (including any social media sites, mobile webpages and application store pages) managed by Razer that reference the Terms (the "Razer Sites"). Please read these Terms carefully. By using, accessing and/or visiting the Razer Sites, you accept and agree to these Terms. If you do not accept and agree to the Terms, you should immediately stop using, accessing, and/or visiting the Razer Sites.

Please also carefully read Razer's Privacy Policy, located here. By agreeing to these Terms, you also agree to and accept our Privacy Policy.

In addition to the Terms and Privacy Policy, other and/or additional terms may apply in certain limited instances, such as when you register a Product or a service, sign up for a promotion, opt-in to receive email, or download software. Razer will present such terms to you before you register, sign up, opt-in, or download.

2. MODIFICATIONS
We reserve the right to make changes at any time to the Razer Sites, these Terms, our policies, and/or terms applicable to a service, registration, sign up, opt-in, or download. We will notify you of any material changes to the Terms by posting the new Terms on the Razer Sites. Please consult these Terms regularly for any changes. The date of the last revision appears at the top of the Terms. Your use of the Razer Sites following any changes to the Terms will signify your acceptance of the revised terms.
3. ACCESS TO AND USE OF THE RAZER SITES
Subject to these Terms, Razer grants you a limited license to access and use the Razer Sites for your personal, non-commercial use. However, except as otherwise provided in these Terms, the contents of the Razer Sites is owned by or licensed to Razer, and protected by various intellectual property and other laws. Consequently, without our express written consent, you may not download (other than through page caching) or modify a Razer Site or any portion thereof, or reproduce, distribute, duplicate, copy, display, sell, mirror, or otherwise exploit the Razer Sites or any portion thereof. You are granted a limited, revocable, and non-exclusive right to create a hyperlink to the home page of Razer.com so long as the link does not portray Razer or Razer.com in a false, misleading, derogatory, or otherwise offensive matter. You may not use any meta-tags or any other "hidden text" utilizing Razer or Razer's name or trademarks to reference the Razer Sites without our express written consent. You may not use disguised referrals to link to any Razer Site. Without our prior written consent, you may not exploit the Razer Sites or any content appearing therein for commercial purposes. If you are under age 13, you may use the Razer Sites only with involvement of a parent or guardian. Any unauthorized use of the Razer Sites or use in violation of these Terms terminates this limited license.
4. REVIEWS AND COMMENTS; PROHIBITED CONDUCT; NO OBLIGATION FOR RAZER TO MONITOR; ELECTRONIC COMMUNICATIONS
Razer gives visitors to the Razer Sites the option of posting Razer product reviews or various other opinions and comments ("Your Comments") on specified sections of the Razer Sites. To do so, you may have to provide personal information (a term defined in the Privacy Policy). You retain ownership of Your Comments, but by posting you grant Razer a non-exclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media Razer in its sole discretion selects. You grant Razer and sub-licensees the right in our sole discretion to use the name that you submit in connection with such content, but Razer shall at all times use the name and content in accordance with our Privacy Policy. You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of any content. You represent and warrant that you own or otherwise control all of the rights to, and/or have a right to post, the content that you submit and/or post; that the content is accurate; that use of the content you supply does not violate these Terms and will not cause injury or damage to any person or entity; and that you will indemnify Razer for all claims resulting from content you supply.

The content you post may not be illegal, obscene, offensive, racist, sexist, hateful, threatening, defamatory, libelous, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable to Razer in its sole discretion, and shall not consist of or contain software viruses, political campaigning, commercial solicitation, advertisements, chain letters, mass mailings, or any form of "spam."

Razer takes no responsibility and assumes no liability for any content posted by you or any third party. Razer may monitor, review or edit such content you or others post or submit, but is not obligated to do so.

When you visit a Razer Site or send e-mails to us, you are communicating with us electronically and therefore consent to receive communications from us electronically. We may communicate with you by e-mail or by posting notices on the Razer Sites. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

5. PRODUCTS
1. RAZERSTORE ONLINE
  The RazerStore Online is located here. In certain regions, a third-party service provider administers and/or operates our online store. In such cases, the third-party service provider terms of sale and privacy policy govern the online store and online purchases.
2. PRODUCT AND SUPPORT DESCRIPTIONS
  We attempt to be as accurate as possible in the descriptions of our products and support services. However, we do not warrant that any product and/or support descriptions or other content on the Razer Sites is accurate, complete, reliable, current, or error-free. If you purchase a Razer product either through the RazerStore Online on razer.com or through an authorized retailer, and you believe it is not as described on the Razer Sites, or you believe you have not received support for your product as provided in the Limited Warranty, your sole remedy is to return the product in accordance with our Return Policy.
3. LIMITED WARRANTY
  For information about the Limited Warranty for Razer products, please visit this link.
4. RETURN POLICY
  For information about the Return Policy for Razer products, please visit this link.
5. USER ACCOUNTS
  To obtain access to enhanced features for certain products, and/or access to certain features or promotions on the Razer Sites, at your option you can register for an account. If you register, you are responsible for maintaining the confidentiality of your account and password, and you agree to accept responsibility for all activities that occur under your account or password, and to notify Razer immediately of any unauthorized use. Razer reserves the right to refuse service or terminate accounts if you fail to adhere to these Terms or any additional terms that may apply to these services, at Razer's reasonable discretion.
6. DOWNLOADS
  We take reasonable precautions to ensure the safety and integrity of any content we make available for you to download. However, the use of downloaded software or other materials from the Razer Sites is entirely at your own discretion and risk. You are solely responsible for any damage to your computer system; mobile; handheld or portable device or any loss of data that results from use of any such download. We assume no liability whatsoever for any viruses, Trojan horses, malicious adware, spyware, or other potentially harmful components arising out of or in connection with a download from the Razer Sites. Additionally, we cannot be made responsible, under any circumstances or to any extent, for any software or material pertaining to Razer or its products, which is downloaded from sites or sources outside the Razer Sites.
6. SUPPORT
Razer provides customer support services ("Support Services") in accordance with these Terms, the terms and conditions indicated in your warranty, and as may be supplemented on the Support Services site here. Razer will use commercially reasonable efforts to provide the Support Services in a professional manner but cannot guarantee that every question or problem raised by you can or will be resolved.
7. INTELLECTUAL PROPERTY MATTERS
1. COPYRIGHT
  All content included on the Razer Sites, such as text, graphics, logos, button icons, images, and software, and the compilation thereof are, unless otherwise stated, the property of Razer and/or its licensors and protected by United States and international copyright laws and other laws and regulations. All software and other materials available for download from the Razer Sites are, unless otherwise stated, the property of Razer and protected by United States and international copyright laws. By downloading content from the Razer Sites, you hereby agree to use the content only for the intended or stated purpose, and not to make any reproductions, modifications or alterations to the content in any way whatsoever.
2. TRADEMARKS
  "Razer", the Triple Headed Snake Logo, the names of Razer products, and other graphics, logos, page headers, button icons, scripts, and service names may be trademarks, registered trademarks, or trade dress of Razer. You may not use the foregoing in any manner that disparages or discredits Razer or is likely to cause confusion among customers. You may not use Razer's trademarks and/or trade dress in connection with any product or service without our express written consent.
3. USER FEEDBACK AND UNSOLICITED IDEAS
  If you have feedback on how we can better improve our services, you are welcome to email our official feedback channel at [email protected]. Any feedback you provide is deemed to be non-confidential and non-proprietary. Razer shall be free to use such information on an unrestricted basis.
  
  Outside of the above-mentioned feedback avenue, Razer does not accept or consider unsolicited ideas, including (without limitation) ideas for new or improved products or technologies, product enhancements, collaterals, processes, materials, new advertising campaigns, promotions, marketing plans or new product names (each an "Unsolicited Idea"). Kindly refrain from sending any Unsolicited Ideas in any form to Razer or its employees. This policy is necessary to avoid potential misunderstandings or legal disputes in event of any similarity of Razer's products, services or activities to an Unsolicited Idea.
  
  If you decide to relay an Unsolicited Idea despite the above notice, you shall be deemed to agree as follows: (1) the Unsolicited Idea is not confidential or proprietary to yourself or any third party; (2) Razer owes neither you nor any third party any obligation (including compensation) in relation to the Unsolicited Idea; (3) Razer has full discretion and liberty as to the use, retention or dissemination of the Unsolicited Idea for any purpose and in any manner; and (4) you shall indemnify and hold harmless Razer from all liabilities, damages, losses, costs and expenses arising from Razer's use of the Unsolicited Idea.
4. COPYRIGHT INFRINGEMENT
  Razer respects the intellectual property rights of others. If you believe that your copyrighted work is posted or made available on the Razer Sites without your authorization and you claim infringement, then you should provide the following information to us:
  1. a physical or electronic signature of a person authorized to act on behalf of the owner of the exclusive right that is allegedly infringed.
  2. identification of the copyrighted work claimed to have been infringed.
  3. identification of the material that is claimed to be infringing or the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit Razer to locate the material.
  4. information reasonably sufficient to permit Razer to contact you, such as an address, telephone number, and, if available, an electronic mail address at which you may be contacted.
  5. a statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
  6. a statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
  Razer's Agent for notice of claims of copyright infringement is
  
  Copyright Agent – Legal Dept.
  Razer USA Ltd.
  201 3rd Street, Suite 900
  San Francisco, CA 94103
  
  By email: [email protected]
  
  The copyright agent will not respond to inquiries not relevant to copyright.
8. DISCLAIMER OF WARRANTIES
YOUR USE OF THE RAZER SITES AND ALL CONTENTS THEREON IS AND SHALL BE AT YOUR SOLE RISK. THE RAZER SITES AND ALL CONTENTS THEREON ARE PROVIDED "AS IS" AND WITHOUT EXPRESS OR IMPLIED WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, RAZER AND THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES AND AGENTS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO THE RAZER SITES, ALL CONTENTS THEREON, AND SUPPORT SERVICES, INCLUDING BUT NOT LIMITED TO ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT AND TITLE. RAZER MAKES NO WARRANTY AS TO THE ACCURACY OR COMPLETENESS OF THE CONTENTS OF THE RAZER SITES OR OF SITES LINKED TO THE RAZER SITES, AND DOES NOT ENDORSE OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED BY A THIRD PARTY THROUGH THE RAZER SITES OR ANY HYPERLINKED WEBSITES. RAZER ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY BUGS, VIRUSES, OR OTHER MALWARE THAT MAY BE TRANSMITTED TO OR THROUGH THE RAZER SITES, FOR ANY ERRORS, MISTAKES OR INACCURACIES IN CONTENT, OR FOR ANY LOSS OR DAMAGE INCURRED THAT RESULTS FROM THE USE OF ANY CONTENT MADE AVAILABLE IN ANY WAY THROUGH THE RAZER SITES. SOME JURISDICTIONS DO NOT ALLOW THESE LIMITATIONS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
9. LIMITATION OF LIABILITY
IN NO EVENT SHALL RAZER, THEIR OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, CONSEQUENTIAL OR PUNITIVE DAMAGES WHATSOEVER, INCLUDING THOSE RESULTING FROM LOSS OF USE, DATA OR PROFITS, HOWEVER CAUSED AND REGARDLESS OF THE THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR ACCESS TO OR INABILITY TO ACCESS OR USE THE RAZER SITES (INCLUDING THE SERVICES AND SUPPORT SERVICES OFFERED ON THE RAZER SITES OR DOWNLOADABLE MATERIALS), EVEN IF RAZER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT WILL RAZER'S LIABILITY EXCEED THE AMOUNT PAID BY YOU FOR A PRODUCT OR SERVICE. The foregoing limitations will apply even if any warranty or remedy provided under this Agreement fails of its essential purpose. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages or other limitations set forth above, so the above limitations or exclusions may not apply to you.
10.MISCELLANEOUS
1. GOVERNING LAW AND JURISDICTION
  You agree that the laws of Singapore, without regard to principles of conflict of laws, shall govern both these Terms and any dispute that might arise between you and Razer in relation to your use of the Razer Sites and these Terms.
  
  You also agree that any disputes shall be referred to and finally resolved by arbitration administered by the Singapore International Arbitration Centre (“SIAC”) in accordance with the Arbitration Rules of the Singapore International Arbitration Centre ("SIAC Rules") for the time being in force, which rules are deemed to be incorporated by reference in this clause. The seat of the arbitration shall be Singapore. The Tribunal shall consist of one arbitrator. The language of the arbitration shall be English. To the fullest extent permitted by applicable law, no arbitration under these Terms shall be joined to an arbitration involving any other party subject to these Terms, whether through class arbitration proceedings or otherwise.
  
  If you are a consumer based in the European Union, the preceding paragraph on arbitration does not apply, and you may make a claim in a competent court of the country in which you reside.
2. ENTIRE AGREEMENT; SEVERABILITY; WAIVER; ASSIGNMENT
  These Terms and other legal notices published by Razer on the Razer Sites applicable to an activity you engage in shall constitute the entire agreement between you and Razer concerning the Razer Sites. If any of the provisions of these Terms shall be deemed invalid, void, or for any reason unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of any of the remaining provisions of these Terms, which shall continue in full force and effect. No waiver shall be deemed a further or continuing waiver, and Razer's failure to assert any right under these Terms shall not constitute a waiver of such right. You agree that any cause of action arising out of or relating to the Razer Sites must commence within one (1) year after the cause of action arises, and otherwise is permanently barred. You may not assign or transfer these Terms, but Razer may assign these Terms without restriction.
3. INDEMNIFICATION
  You agree to indemnify, defend and hold Razer, its affiliates, officers, directors, employees and agents harmless from and against any loss, cost, damages, liability and expense arising out of or relating to your use of the Razer Sites and/or any action by you which violates any law, regulation or rights of a third party.
4. LINKS TO THIRD PARTY WEBSITES
  The Razer Sites may contain links to third-party websites. You acknowledge and agree that Razer does not control such websites and is not responsible for their contents or policies, and that the links are provided for convenience and do not represent an endorsement by Razer of the third-party websites. If you access such websites via the links, you do so at your own risk.
5. TERMINATION
  Without prior notice, Razer may terminate your license to access the Razer Sites and/or your user account if you violate or breach the Terms or for any other reason, including Razer's discontinuance of the Razer Sites. In the event of termination, provisions on prohibited conduct, electronic communications, user accounts, downloads, user feedback and unsolicited ideas, disclaimer of warranty, limitation of liability, and miscellaneous provisions shall survive.

GENERAL TERMS OF USE